Privacy Policy
Last updated: February 2025
This privacy notice for Minuta (“Company,” “we,” “us,” or “our”) describes how we collect, store, use, and share (“process”) your information when you use our services (“Services”), including when you:
- Download and use the Minuta mobile application (iOS or Android)
- Use any other application of ours that links to this notice
- Engage with us in other related ways (e.g. support, marketing, or events)
Please read this notice to understand your privacy rights and choices. If you disagree with our practices, please do not use our Services. For questions, contact us at support@minuta.app.
1. What information do we collect?
In short: We collect information you provide, data from your device and app usage, and information about recordings you create or upload.
Personal information you provide
When you use our Services, you may provide:
- Name and email address (e.g. when signing in with Google or Apple)
- Other account or profile information you choose to provide
We do not collect or process sensitive categories of personal information beyond what is needed to provide the Service.
Information we collect automatically
When you use our Services, we may automatically collect:
- Device data: Device type and model, operating system and version, unique device identifiers (e.g. advertising ID, device ID), IP address, network type, and (if applicable) browser type and version.
- App usage data: Which features and screens you use, session duration, and performance-related metrics.
- Log data: Crash logs, error reports, and other diagnostic information to improve stability and functionality.
- Location data: Approximate location (e.g. from IP or coarse location) if you enable it. You can control location permissions in your device settings.
Recording and audio information
When you record or upload audio, we collect and process:
- Audio content: We process the audio to provide transcription, summarization, and related features. This processing is essential to our Service.
- Metadata: Duration, date and time of recording or upload, file size and format, and similar attributes.
How we use this information
We use the information we collect to:
- Deliver, maintain, and improve our Services
- Protect the security of our app and monitor performance
- Analyze usage patterns and trends
- Communicate with you about your account, updates, and Service-related information
- Comply with legal and regulatory obligations
Children’s privacy
Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will take steps to delete it.
2. How do we process your information?
In short: We process your information to provide our core services (e.g. transcription and summarization), improve our product, ensure security, and comply with legal obligations.
We process personal information for purposes such as:
- Core services: Creating transcriptions and summaries from your audio; creating and maintaining your account.
- Product improvement: Analyzing usage and feedback to improve our algorithms and user experience.
- Communication: Responding to inquiries, providing support, and sending service-related or (with consent) marketing communications.
- Security: Protecting your account and our systems.
- Legal compliance: Meeting legal, regulatory, or contractual requirements; enforcing our terms.
- With your consent: For other purposes where we have obtained your explicit consent.
Google API use: If we use Google APIs (e.g. Google Sign-In), we comply with Google’s API Services User Data Policy. We do not use data obtained through Google APIs to develop or train generalized AI/ML models.
3. What legal bases do we rely on?
In short: We process personal information only when we have a valid legal basis, which may vary by location.
EU/UK (GDPR): We may rely on consent, performance of a contract, legal obligations, legitimate interests, or (in limited cases) vital interests.
Canada: We may rely on express or implied consent, or legal exceptions where applicable.
United States and other regions: We process in accordance with local law, including consent, contractual necessity, legal compliance, and legitimate business purposes.
You may have the right to object to processing, or to request deletion or restriction of your information. Contact us to exercise these rights.
4. When and with whom do we share your information?
In short: We share information with service providers that help us operate the Service, and in specific business or legal situations.
We may share your information with:
- Service providers: Such as cloud hosting and storage, authentication, transcription and AI providers, analytics, payment and subscription management, and customer support tools. These providers process data on our behalf under contract.
- Platforms: Apple and Google in accordance with their policies when you use our mobile apps.
- Business transfers: In connection with a merger, sale of assets, financing, or acquisition.
- With your consent: For other purposes with your permission.
- Legal obligations: When required by law, court order, subpoena, or similar process.
- Vital interests and rights: When we believe it is necessary to protect safety, prevent fraud, enforce our policies, or defend our legal rights.
We require third parties to protect your data and use it only for the purposes we specify. We do not allow them to use your personal data for their own purposes.
5. Third-party websites and services
In short: We are not responsible for the privacy practices of third-party websites, services, or apps linked from or advertised on our Services.
We do not endorse or guarantee third-party content. We are not liable for any loss or damage from your use of third-party services. Any data you provide to third parties is not covered by this notice. We recommend reviewing their privacy policies before sharing your information.
6. International data transfers
In short: We may transfer, store, and process your information in various countries, including the United States and other regions where we or our providers operate.
We use safeguards for international transfers, such as standard contractual clauses (e.g. for transfers from the EEA/UK) and appropriate security measures. You may have the right to request information about where your data is stored or to object to certain transfers where the law allows. Contact us for more information.
7. How long do we keep your information?
In short: We keep your information only as long as necessary, and you can delete your data and account.
We retain personal information only as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You can delete individual recordings or your entire account at any time; once permanently deleted, we remove the data from our active systems. Some information may remain in backups until it is no longer technically needed. We may retain certain data where required by law.
8. How do we keep your information safe?
In short: We use technical and organizational measures to protect your information.
We use measures such as encryption in transit (e.g. SSL/TLS), secure infrastructure, access controls, and regular reviews of our security practices. No method of transmission or storage over the Internet is completely secure. We cannot guarantee absolute security. You can help by using a strong password, keeping your device and software updated, and being cautious on public networks. If you have security concerns, contact us at support@minuta.app.
9. What are your privacy rights?
In short: Depending on where you live, you may have rights to access, correct, delete, restrict, or object to processing of your data, and to lodge a complaint with a supervisory authority.
You can often exercise rights through your account settings or by contacting us. In the EEA/UK you may also have rights to data portability and to complain to your data protection authority. We will respond in accordance with applicable law and may need to verify your identity.
10. Do-not-track, app tracking, and analytics
Web: There is no universal standard for Do-Not-Track (DNT) signals. Our website may not respond to DNT browser settings.
iOS: We follow Apple’s App Tracking Transparency (ATT) and will request permission before tracking your activity across other companies’ apps and websites. You can manage tracking in iOS Settings.
Android: You can manage app permissions and ad preferences in your device settings (e.g. Settings → Apps → Minuta → Permissions; Google → Ads for ad personalization).
If we use analytics or attribution providers, they may collect device and usage data as described in this notice. You can limit tracking through your device and in-app settings where we offer them.
11. California residents
In short: California residents have additional rights under state law.
Under the California Consumer Privacy Act (CCPA), you may have the right to know what personal information we collect, request deletion, opt out of the sale of your information (we do not sell personal information), and not be discriminated against for exercising your rights. Under the “Shine the Light” law you may request information about sharing for direct marketing. To exercise these rights, contact us. We will verify your identity and respond within the timeframes required by law.
12. Updates to this notice
In short: We may update this notice to reflect changes in our practices or the law.
We will update the “Last updated” date when we make changes. For material changes we may also notify you by email or in-app notice. Your continued use after changes constitutes acceptance. If you disagree with material changes, you should stop using the Service and may close your account.
13. How can you contact us?
For questions about this privacy notice or our data practices:
- General and support: support@minuta.app
- Privacy requests: privacy@minuta.app
Replace these with your actual contact addresses. We aim to respond within a reasonable time.
14. How can you review, update, or delete your data?
Depending on your location, you may request access to, correction of, deletion of, or restriction of processing of your personal information, or data portability. To do so:
- Use your account settings where available
- Email us at privacy@minuta.app with a clear request
We may need to verify your identity. We will respond within the timeframe required by applicable law (often 30 days). We typically do not charge for requests but may charge a reasonable fee for excessive or repetitive requests. If we cannot fully comply, we will explain why. You may have the right to lodge a complaint with your local data protection authority.